About Us

Dear Future Customer,

I want to extend to you my personal thanks for giving us the opportunity to help you with your heating and cooling needs. As you are about to make this important choice, I want you to know some personal things about our company. 

I started this company forty years ago after a seven-year tour in the Air Force as a B-52 pilot in Viet Nam. I am a graduate mechanical engineer with a major in air conditioning and refrigeration. This did not prepare me to run a business. We succeed by persevering and learning from our mistakes. Today we employ 30 people and do over 3 million in sales with our specialty being residential replacement and heat pump service.

Over the years we have built a corporate culture of attention to detail, customer service and pride in our performance. Our installers and service techs are just nice clean-cut people. Our dispatchers understand your time constraints and are genuinely interested in your welfare. Corporately we give drug tests, we do background investigations and we check the driving record of every new employee to maintain our standards. For our employees, we give vacation time, a health plan or dental plan, uniforms for installers and service techs and a 401k in which we contribute.

All of our installations are put in to TVA standards and we read the airflows before the job is started and after the job is completed. We offer and promote maintenance agreements of which we have over 2300 in affect. This helps us level the peaks and valleys that occur in this seasonally driven business. Our service technicians are NATE (North American Technician Excellence) certified to the heat pump installation or heat pump service level. We continue to train in this fast paced industry.

Again, I personally welcome you to our family of customers many of whom have been with us from the beginning.

 

Sincerely,

Brooke H. Stanley, President

To view our Mission and Vision Statements (click here)